voluntary engagement

Tired of Unsatisfactory Volunteer Engagement? Try One of These Simple Tips

January 30, 20244 min read

Let’s set the scene: The Nominations Committee is gathered around the meeting room table brainstorming about whose arm they could twist and convince to serve on this or that committee. Once the committee finally settles on the victim’s name, they begin to strategize on which committee member will call the person based on who will most likely convince the victim to cave and say yes. The yes likely comes on the heels of promises that the committee’s responsibilities will be minimal and won’t meet often.

Does this sound at all familiar? No, I haven’t been a fly on the wall at your Nominations Committee meeting! But, it is a common struggle for many churches I work with across the country.

As the context across the country has been reshaped post-COVID, so have the reasons and ways people desire to invest their time been reshaped. To increase servant leader engagement resulting in more fruitful and effective outcomes, here are five simple tips for your consideration: 

  1. IMPACT – If a person is going to invest their time, s/he wants to be sure the time will result in making a difference. Meetings that don’t move the ball forward or ministries that have no impact on people or communities will likely not be of interest. This is especially to those of the Gen Z and Millennial generations. Match people in areas of passions and giftedness.

  2. EXPECTATIONS – Sam Walton stated, “High expectations are the key to everything.” If the church becomes desperate and simply fills volunteer slots by setting low expectations, that’s exactly the type of ministry outcome to be expected, too. Setting high expectations followed by properly equipping leaders and practicing accountable leadership will result in fruitful ministries.

  3. FUNERALS – The church often tries to do too much. A church often tries to be all things for all people.Yet, there are many churches to help with the harvest! Churches start ministries yet have difficulty stopping them. Every ministry has an expiration date. If the ministry is no longer effective or impactful, celebrate its life and give it a funeral! Don’t continue to try to recruit people to serve a ministry on hospice! If no one is passionate about a ministry, don’t force it. Maybe it is time to put the ministry on the back burner until someone comes forward who is passionate about it again.

  4. LIFE SENTENCES – People often serve lifetime sentences on committees. (Okay, maybe it starts as a three-year term, but ends up being a lifetime sentence.) Many committees we elect people to serve on for three years are not even required in the Book of Discipline. Eliminate unnecessary long-term committees and shift to short-term ministry teams. For example, a person might be willing to serve on a three-month VBS ministry team, but not a three-year children’s ministry committee.

  5. EXPERTS – Somewhere along the way, churches began the practice of electing people with secular expertise to serve on the administrative committees (trustees, finance, staff-parish relations). Churches lost sight of the most important criteria for these leadership positions- being a mature disciple of Jesus first and foremost. The council or leadership board can always bring in the experts as needed, but having mature disciples who are committed to the mission and vision of the church, living out their membership vows daily, and understand the responsibility and honor s/he has while sitting in one of those leadership chairs is who should be leading the church.

 If your church is struggling with volunteer engagement, try one or more of the tips above. Remember, it is called the Committee on Nominations AND Leadership Development. Do you have a leadership development pathway? How is your church raising up leaders in your church who are also leading in your community?  

If your church could benefit from some resources on this subject, consider these: 

  • On-Demand Webinar – Equipping for members of the Committee on Nominations and Leadership Development 

  • Launching Leaders: Taking Leadership to New Heights – A book created for Nominating Committees outlining spiritual and leadership characteristics, a leadership development pathway, and a six-lesson leadership development curriculum

  • Mission Possible: A Simple Structure for Missional Effectiveness – A book created to help leadership teams simplify structure while regaining missional focus

  • Mission Possible for the Small Church: Simplifying Structure, Leadership, & Ministries for the Small Church – A book created especially for small churches with eight easy ways to simplify ministries, practical leadership strategies for small churches, and how to adapt the simplified, accountable structure for the small church

Kay’s purpose is to Equip and Empower Leaders of Faith Communities How to Engage in More Effective Ministry.
Kay Kotan is the founder of You Unlimited (coaching, consulting and training company) and The Greatest Expedition – a collaboration of more than twenty thought leaders providing resources and insights for a congregational journey to develop new MAPS (ministry action plans) to reach new people in your community.  Kay also launched Multipliers’ Movement – a gathering of kingdom multipliers for sharing, equipping, and encouraging.
She is a CoachU and Advanced CoachU Graduate, an accredited coach (PCC: Professional Certified Coach) with the ICF, International Coaching Federation, a Certified Path 1 Coach, and once served on the faculty at Coaching4Clergy.  As a passionate lay person, she has a banking background and has been a business owner for more than 25 years.  Kotan has served as a church developer for conferences and worked with churches, pastors, conferences, and judicatory leaders across the country for more than a decade.  She is most proud to be the wife of Bob for over 30 years and the mother of their adult son, Cameron.
Kay is the author of multiple books, workbooks, and resources including Gear Up:  Nine Essential Processes for the Optimized Church, Cry From the Pew, Full Schedules, Barren Souls, Being the Church in the Post Pandemic World, and Journey Preparation: Surveying Your Church’s Landscape,  as well as the co-author of the books titled:  IMPACT!:  Reclaiming the Call of Lay Ministry, Small Church Check-Up, Insights on Productivity, Renovate or Die – Ten Ways to Focus Your Church on Mission, Ministry 3.0 and Get Their Name , Ten Prescriptions for a Healthy Church, Necessary Nine – Nine Things Effective Pastors Do Differently, Launching Leaders:  Taking Leadership Development to New Heights, Strategy Matters:  Your Roadmap to Planning a Strategic Ministry Planning Retreat, Voices of Christmas: A Daily Devotional for Advent and Expanding the Expedition Reach Through Marketplace Multipliers. Mission Possible for the Small Church. Inside Out: Everting Ministry Models for the Postmodern Church, and more. Kotan and her co-author Bradford published their third version of the best-seller, Mission Possible:  Simple Structure for Missional Effectiveness.  

Mrs. Kotan spends her time investing in pastors, laity leaders, congregations, and judicatory leaders through equipping, coaching, and creating resources to help them discover and live into their fullest missional potential of effectiveness and fruitfulness to reach people for Jesus Christ.  Through her enthusiasm, truth-telling, and passion, she challenges those who encounter her in both their thinking and their doing.

Kay Kotan

Kay’s purpose is to Equip and Empower Leaders of Faith Communities How to Engage in More Effective Ministry. Kay Kotan is the founder of You Unlimited (coaching, consulting and training company) and The Greatest Expedition – a collaboration of more than twenty thought leaders providing resources and insights for a congregational journey to develop new MAPS (ministry action plans) to reach new people in your community.  Kay also launched Multipliers’ Movement – a gathering of kingdom multipliers for sharing, equipping, and encouraging. She is a CoachU and Advanced CoachU Graduate, an accredited coach (PCC: Professional Certified Coach) with the ICF, International Coaching Federation, a Certified Path 1 Coach, and once served on the faculty at Coaching4Clergy. As a passionate lay person, she has a banking background and has been a business owner for more than 25 years. Kotan has served as a church developer for conferences and worked with churches, pastors, conferences, and judicatory leaders across the country for more than a decade. She is most proud to be the wife of Bob for over 30 years and the mother of their adult son, Cameron. Kay is the author of multiple books, workbooks, and resources including Gear Up: Nine Essential Processes for the Optimized Church, Cry From the Pew, Full Schedules, Barren Souls, Being the Church in the Post Pandemic World, and Journey Preparation: Surveying Your Church’s Landscape, as well as the co-author of the books titled: IMPACT!: Reclaiming the Call of Lay Ministry, Small Church Check-Up, Insights on Productivity, Renovate or Die – Ten Ways to Focus Your Church on Mission, Ministry 3.0 and Get Their Name , Ten Prescriptions for a Healthy Church, Necessary Nine – Nine Things Effective Pastors Do Differently, Launching Leaders: Taking Leadership Development to New Heights, Strategy Matters: Your Roadmap to Planning a Strategic Ministry Planning Retreat, Voices of Christmas: A Daily Devotional for Advent and Expanding the Expedition Reach Through Marketplace Multipliers. Mission Possible for the Small Church. Inside Out: Everting Ministry Models for the Postmodern Church, and more. Kotan and her co-author Bradford published their third version of the best-seller, Mission Possible: Simple Structure for Missional Effectiveness. Mrs. Kotan spends her time investing in pastors, laity leaders, congregations, and judicatory leaders through equipping, coaching, and creating resources to help them discover and live into their fullest missional potential of effectiveness and fruitfulness to reach people for Jesus Christ. Through her enthusiasm, truth-telling, and passion, she challenges those who encounter her in both their thinking and their doing.

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