capacity to deploy mission

How to Know if Your Church is Drowning in a Capacity Crisis

May 13, 20253 min read

Most every church I’ve had the privilege of working with has a sincere desire for more people to come to know Jesus. Of course, there are a multitude of methods (and expectations) each church believes should be followed to accomplish this. But, the bottom line is the inherent desire for new believers. Having a congregational desire to reach new people is usually not a common obstacle.

Unfortunately, there is a growing number of churches facing a more common obstacle in reaching new people. This common growth barrier is organizational capacity. Capacity describes the church’s ability to live out its purpose (mission). Congregational capacity refers to the church’s ability, potential to produce, perform, or deploy to fulfill its mission.

While a congregation may have a desire, aspiration, yearning, or thirst for vitality, the congregation may have surpassed their capacity. When a church is unhealthy or in the late organizational life cycle stages, the desire for missional effectiveness might be overcome by their lack of capacity. How do church leaders evaluate if their church is encountering a capacity crisis? Here are a few indicators that your church may be experiencing a capacity limitation:

  • There are just a handful of people who are expected to lead and organize everything. 

  • The small handful of people who lead and organize everything are burnt out or have left.

  • There is no present leadership.

  • Congregants can dream up all types of ministries “we could/should” engage in, but there are not enough people or energy to make it happen.

  • A common approach to a need (i.e., ministry, service) is to hire someone to care for it.

  • A culture of “I’ve served my time, so it is someone else’s turn.”

  • The belief that the only thing needed for church revitalization is for just a young family or two to join the church.

  • The majority of the congregation is homebound, housed in retirement homes, and/or the average age is over 70.

  • The overall congregational energy level is low.

  • A congregation’s belief that a new young pastor is the answer to their waning participation and energy.

These are just a few of the signals your church may be in a capacity crisis. Remember, capacity is not necessarily an indicator of desire. While the desire for vitality might be high, the capacity may be low. It is an important distinction for a leader to ascertain. Trying to propel a high-desire, low-capacity congregation towards change or revitalization can be exhausting and frustrating for a leader. While there is a heart for vitality, the ability, potential to produce, perform, or deploy  to make it happen is absent.

Likewise, having capacity without desire can also create obstacles. However, the lacking desire for missional effectiveness and congregational vitality is typically an issue of discipling. Discipleship issues can be overcome. It is much more difficult to overcome capacity barriers. Typically capacity becomes an issue over a prolonged period of time and is not identified or addressed until it becomes critical and often too late to overcome.

If your church is at a crossroads, are you experiencing a capacity crisis? A desire crisis? Do any of the indicators above ring true for your congregation? If so, which one(s)? Is there still enough energy and momentum to overcome those capacity challenges? Discuss your thoughts with other leaders and congregants. What is your faithful next step?


capacity to deploy missioncapacity crisis
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Kay Kotan

Kay’s purpose is to Equip and Empower Leaders of Faith Communities How to Engage in More Effective Ministry. Kay Kotan is the founder of You Unlimited (coaching, consulting and training company) and The Greatest Expedition – a collaboration of more than twenty thought leaders providing resources and insights for a congregational journey to develop new MAPS (ministry action plans) to reach new people in your community.  Kay also launched Multipliers’ Movement – a gathering of kingdom multipliers for sharing, equipping, and encouraging. She is a CoachU and Advanced CoachU Graduate, an accredited coach (PCC: Professional Certified Coach) with the ICF, International Coaching Federation, a Certified Path 1 Coach, a TQ (Transitional Intelligence) Certified Coach, and once served on the faculty at Coaching4Clergy. As a passionate lay person, she has a banking background and has been a business owner for more than 25 years. Kotan has served as a church developer for conferences and worked with churches, pastors, conferences, and judicatory leaders across the country for more than a decade. She is most proud to be the wife of Bob for over 30 years and the mother of their adult son, Cameron. Kay is the author of multiple books, workbooks, and resources including Gear Up: Nine Essential Processes for the Optimized Church, Cry From the Pew, Full Schedules, Barren Souls, Being the Church in the Post Pandemic World, and Journey Preparation: Surveying Your Church’s Landscape, as well as the co-author of the books titled: IMPACT!: Reclaiming the Call of Lay Ministry, Small Church Check-Up, Insights on Productivity, Renovate or Die – Ten Ways to Focus Your Church on Mission, Ministry 3.0 and Get Their Name , Ten Prescriptions for a Healthy Church, Necessary Nine – Nine Things Effective Pastors Do Differently, Launching Leaders: Taking Leadership Development to New Heights, Strategy Matters: Your Roadmap to Planning a Strategic Ministry Planning Retreat, Voices of Christmas: A Daily Devotional for Advent and Expanding the Expedition Reach Through Marketplace Multipliers. Mission Possible for the Small Church. Inside Out: Everting Ministry Models for the Postmodern Church, and more. Kotan and her co-author Bradford published their third version of the best-seller, Mission Possible: Simple Structure for Missional Effectiveness. Mrs. Kotan spends her time investing in pastors, laity leaders, congregations, and judicatory leaders through equipping, coaching, and creating resources to help them discover and live into their fullest missional potential of effectiveness and fruitfulness to reach people for Jesus Christ. Through her enthusiasm, truth-telling, and passion, she challenges those who encounter her in both their thinking and their doing.

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